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IT HELP DESK COVER LETTER AND RESUME SAMPLE

Looking for well written it help desk cover letter and resume sample including job description duties, roles and responsibilities, it help desk word format resume, looking for simple cover-letter format for it help desk, in this example, you'll get the help needed for learning how to write, build and create a resume and cover letter for it help desk; use our free example template, copy, save and download.

SAMPLE RESUME COVER LETTER FOR "IT HELP DESK"

Cover Letter



Dear Mr. Wells,

I'm submitting a letter to express my strong desire to be considered for the position of it help desk being offered by Segma Int. I fully believe I'm qualified to fill the position and make great contributions to encourage the growth of organization.

A brief review of my career working experience will reveal what I can contribute to Segma Int: I have 29 years old, finished B.Sc engineering from the faculty of engineering, finished training as ccna, mcse, preparing ethical hacking, with a total working experience of 7 to 8 years, summarized as: it technical support for one year, it help desk for 2 years, and from 5 years started working as it help desk

I'm convinced that I can provide you with the detailed information needed for you to see what positive contributions I could make if given the chance to come in for an interview.

At your earliest convenience please contact me at 323.937.3931, or send me an email.


Sincerely,
Flori Rothenberg

SAMPLE CV RESUME FOR "IT HELP DESK"

Job Resume



PROFESSIONAL EXPERIENCE

IT HELP DESK, 10/2009 - PRESENT

JOB DESCRIPTION


To develop the helpdesk process to ensure excellent speedy customer service, identify, resolve, escalate and follow up on desktop, network, telecom and applications issues; Apply all the company standard setting for any desktops or laptop and make sure standards are updated and maintained for all software and hardware versions; keep all desktops and laptops up to date with the latest security patches windows office, provide on going maintenance of desktops, laptops and printers; provide general user training and support for desktops and laptops and ms office applications; monitor all printers and ensure all machines are running at all times; Monitor desktops and laptops performance and resource usage and provide proactive remedial action to resolve; monitor software usage and installation on desktops and laptops and report any irregularities; Keep logs of all desktops and laptops software licenses and make sure that all software on all machines are licensed, document, log and maintain all hardware locations, specifications, configurations and users; manage hardware spares and consumables stock for all desktops and laptops and printers, plan hardware; Os and ms office upgrades to maintain performance and where applicable hold staff training for new os and applications; To quickly become proficient in any new pc and related server applications and technologies introduced into the company in able to support the business, deliver support kpi, light system review alarm, fire alert, etc.


EDUCATION

B.Sc. Engineering; Communication Engineering Section; Engineering Faculty, Clorado University; 6/2007.

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