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Dear Mr. Wells,
I'm submitting a letter to express my strong desire to be considered for the position of crm deputy manager being offered by
Segma Int. I fully believe I'm qualified to fill the position and make great contributions to encourage the growth of organization.
A brief review of my career working experience will reveal what I can contribute to Segma Int:
I have 34 years old, finished b a arts from the faculty of arts, got a mba in marketing, finished training as public relation course, professional presentation, putting customer first, business writing, customer complaint handling, service advisor course, telephone skills course, as400 system, compensation benfits, with a total working experience of 6 to 7 years, and from 6 years started working as crm deputy manager
I'm convinced that I can provide you with the detailed information needed for you to see what positive contributions I could make if given the chance to come in for an interview.
At your earliest convenience please contact me at 323.937.3931, or send me an email.
SAMPLE CV RESUME FOR "CRM DEPUTY MANAGER"
CRM DEPUTY MANAGER, 9/2010 - PRESENT
Job purpose, establish crm department mission, vision, policy; procedure,call center,csi program complaint system to achieve customer delight, set the crm dep action plan, kpi, objectives, goals, focus of activities, procedures,policies format, set the crm budget, implement supervise cdcm call center, implement supervise csi system and reports, implement the loyalty program; implement supervise the mrs maintenance reminder system, help in setting sales after sales campaigns, communicate with peugeot france; receive all complaints received by any resource cpa, email,fax, to handle and prevent recurrence; evaluate the performance of all cdcms service centers authorized dealers in sales service, responsible for crm iso preparation documentation, building cr info network between distributor cdcm; train staff to deliver a high standard of customer service.
MBA Degree (2009).
B.A. Arts; Mass Communications Section; Arts Faculty, Clorado University; 7/2004.
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