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Dear Mr. Wells,
I'm submitting a letter to express my strong desire to be considered for the position of it analyst being offered by
Segma Int. I fully believe I'm qualified to fill the position and make great contributions to encourage the growth of organization.
A brief review of my career working experience will reveal what I can contribute to Segma Int:
I have 30 years old, finished B.Sc science, finished training as itil v3, with a total working experience of 9 to 10 years, summarized as: itsupport engineer for 2 years, it technical helpdesk coordinator for 2 years, it analyst for one year, and from 4 years started working as it analyst
I'm convinced that I can provide you with the detailed information needed for you to see what positive contributions I could make if given the chance to come in for an interview.
At your earliest convenience please contact me at 323.937.3931, or send me an email.
SAMPLE CV RESUME FOR "IT ANALYST"
IT ANALYST, 4/2010 - PRESENT
As an incident and change manager i was responsible for taking care of incident change management mail box and tracking the change calendar and attending the cab meeting on a weekly basis depending upon the type of change; monitoring queue improvement strategies to prevent sla breach; perform quality checks develop and review performance reports, identify areas to improve; and implement measures to improve performance levels and meet objectives; Support the team in creating a culture of improvement in the aligned business and co coordinating between team globally to get the change done in a smooth manner; Baseline performance including mis and business intelligence provide monthly metrics analysis reports to highlight risk and issues; ensured all the high risk changes are done pir post implementation review; Identify process improvement opportunities support management team in identifying process improvement opportunities, responsible for rca capture; Trend analysis and effective reduction of known error and updating the same in cmdb to adhere compliance and driving towards a quality work, analyze daily application problems; systems related issues and handles data recording for trend analysis; worked in delivering it advisory services including risk assessments; Systems auditing and application implementation and its operation and platform by conducting uat and dr testing activities in main centre and bcp; Responsible on remedy management in order to provide a faster resolution and recovery on the issues based on the severity to the users which has a base line of sla.
B.Sc. Science; Statistics Section; 4/2006.
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